Backbone MRP Online is the cloud edition of the manufacturing platform that has run inside real factories for two decades. It brings a focused, fast-growing set of those tools online — with AI that reads customer order PDFs and builds the orders for you, and a customer portal where your customers track their own orders, shipments, and invoices.
Native app A native desktop app for Windows, macOS & Linux — built for speed on huge part and order lists. With managed updates, factory IT can pin every workstation to a version they’ve tested and roll out new releases on their own schedule.
Customer portal
Invite your customers to a portal that looks like yours — your logo, your colors, your support details. They sign in to view their own orders, shipments, and invoices in real time.
Welcome to the ACME customer portal — sign in to track your orders.
Username Password Sign InQuickBooks Online integration
Grow your manufacturing business many times larger using Backbone to enhance QuickBooks. Backbone handles the complex realities of tracking thousands of parts and getting orders out on time, then exports your invoices straight to QuickBooks Online so your accounting stays in sync — no double entry.
AI Integration
Stop typing in part #'s and quantities. Link your own Claude (Anthropic) or ChatGPT (OpenAI) account, and Backbone MRP reads the order PDFs your customers send into an AI order worksheet. You review every line, make any corrections, and confirm — then Backbone generates the real orders and parts in the system.
Backbone MRP Online
A focused, productivity-oriented system for working with large numbers of parts, orders, shipments, and invoices.
Track every order from entry to shipment to paid invoice in one connected flow.
A built-in assistant (powered by Anthropic Claude or OpenAI) answers your questions, knows the user guide, and can take actions for you right inside the app.
Invite customers to view their own orders, shipments, and invoices online — free.
Manage huge part and order lists at native speed on Windows, macOS, and Linux.
Email order confirmations, shipping notices, and invoices right from the app.
Export invoices to QuickBooks Online and let your accounting system handle the books.
Your data is never sold. Payments run through Stripe — we never store card details.
Pin every workstation to a version you've tested and control when updates roll out. Read more details ›
Simple, month-to-month pricing
Create an account and set up as many companies as you want for free. These are the main costs to turn on paid features for a company. There are a variety of other paid features allowing a company to tailor their feature set.
Enter parts, customers, and up to 5 orders free before subscribing.
Export up to 5 invoices free before subscribing to the feature.
One internal user and one location free per company. External customer users are always free.
Where Backbone MRP Online comes from
Backbone MRP Online is the young, cloud-native child of the full Backbone MRP platform — a comprehensive Eclipse-based MRP/MES created by Custom Intelligence, LLC for manufacturers to run internally for managing multiple factories. That system is the most advanced of its kind on Earth, forged in the factories of Elkhart, Indiana for the past two decades. Its capabilities are the roadmap we're steadily bringing online.